Effective Date: 1/1/2026
Company Name: LUGcon
Contact: [email protected]
Levelup Games is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when subscribing to our SMS and email communications.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number.
- Usage Information: Interaction with our emails or SMS messages (e.g., clicks, opens, replies).
- Technical Information: IP address, device type, browser type, and location data (where applicable).
How We Use Your Information
Your personal information may be used for:
- Complying with legal obligations.
- Sending marketing communications, promotions, newsletters, and updates.
- Personalizing your experience with our products and services.
- Analyzing usage trends to improve our services.
Legal Basis for Processing (For GDPR Users)
If you are located in the EU, our legal basis for processing your personal information includes:
- Consent: You have provided consent to receive marketing communications.
- Legitimate Interest: We may use your data to maintain and improve our services.
Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
- Service providers who assist in sending emails or SMS messages.
- Legal authorities if required by law or to protect our rights.
Cookies and Tracking
We may use cookies, pixels, or similar technologies to track your interactions with our marketing communications and website. This helps us improve our services and personalize your experience.
Data Retention
We will retain your personal information for as long as you are subscribed to our communications or as necessary to comply with legal obligations. You can request deletion of your information at any time (see Section 8).
Your Rights
Depending on your location, you may have the following rights:
- Access and receive a copy of your personal information.
- Correct or update inaccurate or incomplete information.
- Request deletion of your personal information.
- Withdraw consent to receive marketing communications.
- Opt-out of cookies and tracking technologies.
Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.
Third-Party Links
Our messages may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
Children’s Privacy
Our services are not directed at individuals under the age of 13 (or applicable age in your region), and we do not knowingly collect personal information from children.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website, and the “Effective Date” will be revised. Continued use of our services constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy:
LUGcon Email: [email protected]